What information does Echostore collect?
Will ECHOstore share information it collects?
Some circumstances call for us to share some of your Personal Information with Echostore merchants. For example, we may share with Echostore merchants information to fulfill your orders as well as aid in post-purchase requests like responding to your questions and comments and facilitating returns and exchanges. This means that a Echostore merchant may communicate with you directly should they choose to do so. We specifically disclaim any responsibility or liability for the actions of such Echostore merchant. However, we do not violate any personal information provided by any customer which means we provide security to a merchant’s identity.
Item/s purchased online may be exchanged or returned within 7 days of receipt of good/s. You may contact us at firstname.lastname@example.org to report any defective or damaged product/s.
In case of wrong purchase, item may be replaced given that the product is returned to us in good, unused, and saleable condition. Shipping or any additional cost/s incurred thereof must be shouldered by customer.
- For claims to refund, please contact us at email@example.com. Original shipping and handling fees are non-refundable.
To change or cancel an order, make sure to contact us right away at firstname.lastname@example.org.